Take advantage of our Introductory Price…

Done-For-You Consumer Advisory Body Starter Kit

aged care consumer advisory body

Created by
industry experts

Completely customisable
templates & resources

Saves you time
and effort!

We’ve taken the hassle out of setting up your consumer advisory body!

It’s no secret that the December 2023 deadline for the establishment of a Consumer Advisory Body for aged care and home care providers is rapidly approaching.

This new aspect of the aged care reforms is one to be really excited about because it will ensure that consumers and providers are meeting in the middle, to collaborate, share, and learn from each other to build a stronger and better aged care system.

To support the sector, industry experts Louise Greene (The Ideal Consultancy) and Anna Millicer (Get Smart Aged Care Consultancy) have teamed up to create a comprehensive and practical Starter Kit to help you establish your own Consumer Advisory Body!

Take advantage of our Introductory Price of only $795.00

PLUS you’ll receive complimentary membership to our Advisory Body Community of Practice weekly meeting

Anna and Louise know how important it is to pay equal attention to both the provider and consumer requirements. Their Consumer Advisory Body Starter Kit is the perfect combination of provider and consumer expertise and knowledge and is loaded with heaps of practical and useful resources to support and guide you through every part of the process.

Setting up a Consumer Advisory Body doesn’t need to be an overly complex or difficult process, but it still requires considerable planning and preparation to make sure you get things right — from the beginning.

Anna ran our online consumer advisory group for 12 months. Under her facilitation, our consumers and carers provided us with fantastic feedback every month and these insights really helped us to improve our communication, care and services to all our consumers. We highly recommend Anna for her relatable style and professional approach.

Louise and Anna have decades of combined expertise in residential care, home care, governance, quality & compliance, and of course, consumer engagement and communication, so you can be certain you’ll have everything you need to seamlessly integrate your Consumer Advisory Body into your everyday ways of working.

What’s included in your Consumer Advisory Body Implementation Kit?

Each Starter Kit contains our comprehensive and detailed Implementation Guide and 14+ professionally curated sample documents and templates ready for you to customise and brand to your own organisation.

There’s way too many to mention right now, but here’s a snapshot of what’s inside:

Introductory Price

$ 795 + GST
  • 30+ page Comprehensive Implementation Guide;
  • Provider Information & Orientation Pack;
  • Code of Conduct & Terms of Reference;
  • Sample Invitation & Meeting Agenda;
  • Consumer FAQs;
  • Communicating Outcomes;
  • Continuous Improvement Plan
  • Plus, many more fabulous resources, templates and bonuses to ensure your successful implementation!

Our introductory offer represents incredible value and is almost double the number of resources of other Kits available in the sector!

When you order today we’ll send you the complete Starter Kit so you can get to work right away on establishing your own Consumer Advisory Body!


Yes, it sure does! Louise and Anna have expertise in supporting providers of all aged care service types, so we have developed resources that are applicable for both home care and residential care.

Several sections of our resources are more tailored to one or the other because we know that whilst there are many commonalities, there are also some differences that may need to be considered.

Absolutely! We supply all the templates and documents in a handy unformatted Word document, so you can simply make the changes you want to the content and copy the words straight into your own branded templates.
Thanks for asking, but the answer is definitely not. Purchasing our Starter Kit forms an agreement between us and your organisation, so the usual copyright and distribution laws apply. We would love it if you wanted to recommend our Starter Kit to others, and we have priced it so it is affordable for all organisations to purchase for themselves.
We will hold weekly meetings for 30 minutes to ensure there is plenty of support and collaboration for the sector during this period of implementation and learning.

Yes, of course. Simply email andy@theidealgroup.com.au and we’ll get that set up for you right away!